Seamless Delivery: Bringing Serenity to Your Doorstep
At HomeProx, we are committed to delivering your orders safely and on time. This Shipping Policy outlines the terms and conditions related to order processing, shipping timelines, and delivery procedures when you shop with us at https://homeprox.in/.
All orders placed on HomeProx are processed within 1–3 business days after successful payment confirmation. Orders are not processed, shipped, or delivered on Sundays or public holidays. Once your order is processed and dispatched, you will receive a confirmation email or SMS with tracking details so you can monitor your shipment status.
Delivery timelines typically range between 3 to 7 business days, depending on your location and courier service availability. Delivery times may vary due to factors such as remote locations, public holidays, weather conditions, or unforeseen logistical delays. While we strive to ensure timely delivery, HomeProx is not responsible for delays caused by third-party courier partners or circumstances beyond our control.
Shipping charges, if applicable, will be displayed at checkout before completing your purchase. In certain cases, we may offer free shipping on selected products or promotional offers, which will be clearly mentioned on the website. Any additional charges such as Cash on Delivery (COD) fees, if applicable, will also be shown at checkout.
Please ensure that the shipping address provided during checkout is accurate and complete. HomeProx will not be responsible for delivery issues arising from incorrect or incomplete address details. If a package is returned to us due to incorrect address information or failed delivery attempts, additional shipping charges may apply for re-dispatch.
If your order arrives damaged, incomplete, or incorrect, please contact our support team within 7 to 10 days of delivery with relevant details and supporting images for prompt assistance. We will investigate the issue and provide a suitable resolution in accordance with our Return & Refund Policy.
HomeProx reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be reflected on this page along with an updated effective date. Continued use of our website after changes constitutes your acceptance of the revised policy.
For any shipping-related queries, please contact us through the details available on our website.
