1. 7-Day Return Window
We offer a 7-day return policy. You can request a return within 7 days of receiving your item if it is damaged, defective, or not as described.
2. Eligibility for Returns
To be eligible for a return, your item must be:
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In the same condition that you received it.
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Unused and in its original packaging.
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Accompanied by the original receipt or proof of purchase.
3. Non-Returnable Items
Items that show signs of use, are missing parts, or have been damaged after delivery by the customer are not eligible for a return.
4. How to Start a Return?
To initiate a return, simply go to your "My Orders" section or contact our support team. Once your return is accepted, we will arrange a free reverse pickup from your address.
5. Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, the refund will be processed to your original payment method within 5-7 business days.
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For Cash on Delivery (COD) orders, we will request your bank details to transfer the refund.
6. Replacements
If you received a damaged or wrong product, we offer a Free Replacement. Just share a photo of the product with our team, and we will ship a new one immediately.
